Privacy policy

The security and protection of your personal data is a priority for our company. Here is how our company uses the personal data you provide to us.

Personal information

Our company uses your full name, address, phone number and email address for the purpose of taking your order to reception. Your credit card information (type, number, expiration date and billing address) are for the exclusive use of DESJARDINS.

Our company uses DESJARDINS for online payments. You can read their privacy policy on their website.

Create an account

During your first visit we encourage you to create a personal account and with a unique password. Your personal information is stored and allows you to save time for your future purchases. For security reasons, the credit card numbers are not visible; only the last 4 digits are in order to guide you on your next purchase.


Your name and email address are saved if you choose to receive newsletters and promotions. Each newsletter contains simple instructions on how to unsubscribe at any time. Each newsletter also contains a link that allows you to connect to the email system and change the information contained therein, you have always full control of the information you provide.

Other informations

Some informations (that cannot identify you) is recorded each time you visit our site except for the IP address, this information is used by the server administrator to correct and improve the performance of the site. Usage statistics are confidential and reserved exclusively for our use. Occasionally, parts of these log files can be viewed for administrative purposes such as the server, security or when it’s required by law.


When you visit our site, you receive "cookies" that are saved on your hard drive that maybe need to process your order. "Cookies" are used to recognize your browser and increase the performance of our site. You have the choice to refuse "cookies" you can browse without problems on our website, unfortunately some purchases could be compromised. "Cookies" are not used to collect personal information in your computer.

Sharing information with third parties

We do not rent, sell or trade your name or other personal information to other companies. Your personal information is not disclosed to any external party, under any circumstances, unless we have previously received your personal consent or it is required by law.

We are strong supporters of the Canadian law on data protection. We do not trade, rent or sell our mailing list for the newsletter to anyone! The information you let available to our employees and service providers under contract are only used for our communications with you. We analyze the statistics of e-mails to ensure that the information sent to you is relevant. We do not share, trade or sell this information to anyone. This information is only used internally.

Links to other websites

We may provide links to other organizations' Websites, unless otherwise indicated by us, a link to another website does not mean that we take responsibility or even support the content of this website or its privacy policy. When you provide information to one of these sites, you are subject to their privacy policy. We encourage you to read this policy before providing any information if you are concerned about how your information is collected and used.

Changes to Privacy Policy

Our company reserves the right when deemed necessary to change this privacy policy at any time by posting the amended policy on its website. Any information will be subject to the policy in effect at the time of use of this information. This is to reflect changes in the way of collecting and using information, or changes in laws, rules or standards related to data protection.


If you have questions or comments about this Privacy Policy, please contact us at: